Showing its intent to build out a superfast broadband network, BT this week said it will use Alcatel-Lucent’s Motive Service View technology to support its triple play of broadband, IPTV and VoIP services. BT does not have a cellular network but instead is building a UK-wide Wi-Fi network.
BT wanted its technology up-to-date for the national rollout of YouView, an Internet-connected television platform that is being developed by BBC, Channel 4, ITV, Arqiva, BT and TalkTalk. YouView seems certain to increase substantially the traffic on BT’s network.
Alcatel-Lucent’s ServiceView will provide BT’s help desks with end-to-end visibility and control plus automated problem analysis and resolution.
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